What's New

January 18, 2017: We've removed the 2% eTransfer fee. Pay before 12pm PST and your order will be shipped next-day Monday to Friday

January 02, 2017: Happy New Year! We're looking forward to unveiling many exciting developments we have in store for 2017. Wishing everyone a happy and prosperous new year .

December 06, 2016: We just posted our Holiday Schedule. Make sure you're well stocked for your Holiday adventures!

November 10, 2016: Our postal system will be closed for Remembrance Day on Friday, November 11th. As a result, there will be no outgoing orders or incoming payments processed that day. The Helpdesk will be open. Lest we forget.

October 31, 2016: HAPPY HALLOWEEN! Budmail wishes all our members a safe and Happy Halloween! [SINGING] he did the mash ... he did the monster mash ...

October 7, 2016: Our postal system will be closed on Monday, October 10th for Thanksgiving. As a result, there will be no outgoing orders or incoming payments processed that day. The Helpdesk will be open. Happy Sunday!

September 5, 2016: We are closed for Labour Day. There will be no outgoing orders or incoming payments processed that day. Our dedicated Helpdesk however will be open.

August 20, 2016: Thanks everyone for your patience during our server maintenance period today! We are super excited about our New Helpdesk! We also updated our forum software to the latest version, and upgraded our SSL certificate. If you have a pending or unresolved ticket you can still access the Legacy Helpdesk.

August 19, 2016: Scheduled server maintenance will be taking place on Saturday August 20th from 1:30pm - 4:00pm PST. The shopping cart, helpdesk and forum will be unavailable during this time. We are excited to unveil our new Helpdesk platform, which will be available after the maintenance period.

July 29, 2016: Our postal system will be closed on Monday, August 1st. As a result, there will be no outgoing orders or incoming payments processed that day. The Helpdesk will be open. Happy Sunday!

July 12, 2016: The website was down due to unscheduled server maintenance yesterday. Server downtime does not affect our processing time frames. Apologies for the inconvenience.

July 11, 2016: The latest reports suggest a Canada Post lockout has been averted for now. Therefore, we will be resuming regular shipments with Canada Post until further notice.

July 08, 2016: Budmail will continue to ship parcels via Purolator during the looming work stoppage at Canada Post. Read more

June 30, 2016: Purolator will be closed on Friday, July 1st for Canada Day. As a result, there will be no outgoing orders or incoming payments processed that day. The Helpdesk will be open. Thank you!

June 28, 2016: Canada Post might be going on strike starting July 2nd 2016. Whatever the outcome, we will continue shipping your orders with Purolator during the Canada Post Labour Dispute. Read more.

May 20, 2016: Our postal system will be closed on Monday, May 23rd for Victoria Day. As a result, there will be no outgoing orders or incoming payments processed that day. The Helpdesk will be open. Thank you!

April 21, 2016: The winners of the 420 give-away have been drawn! Congratulations to: Michael from PEI (1st Prize), Mr. B.N. from Alberta (2nd Prize) and Sterling from PEI (3rd Prize). A comment has been placed in your order with instructions on how to claim the credit. Winners were chosen using random.org true randomness tool. Thanks everyone for their participation! Hope everyone had a safe and happy 420!

April 20, 2016: BM wishes everyone a safe and happy 4/20 and 4/20 celebrations. Good luck to everyone on the prize draws tomorrow!

April 06, 2016: 420 Promo! Every order shipped from April 1st to April 20th will be entered to win: 1st Prize: $500 Credit, 2nd Prize: $250 Credit, 3rd Prize: $100 Credit. Winners will be drawn April 21st. Good luck to all!

March 24, 2016: Our postal system will be closed on Good Friday (March 25th) and Easter Monday (March 28th). As a result, there will be no outgoing orders or incoming payments processed those days. The Helpdesk will be open. Thank you, and happy Easter!

February 05, 2016: We will be closed on Monday, February 8th for the Family Day holiday. As a result, there will be no outgoing orders or incoming payments processed that day. The Helpdesk will be open. Happy Family Day!

January 03, 2016: Happy New Year! 2015 was great. We're looking forward to raising the bar for service and products in 2016! Budmail is ready and waiting to serve you.

December 23, 2015: Beat the rush! Place and pay for your order at any time from December 23rd to January 3rd and you'll be first in line for order processing which re-opens on January 4th 2016. Happy Holidays!

December 18, 2015: Friendly reminder that if your payment arrives after December 22nd, your order won't be processed until after January 4th 2016. Please see Budmail's Holiday Schedule for more information.

December 01, 2015: Bitcoin Promotion: Free Shipping on all Bitcoin orders! To fund your Bitcoin wallet, please see Payment Options -> Bitcoin

November 15, 2015: Be sure to bookmark the Budmail Server Status page hosted at www.budmail.org

November 02, 2015: Helpdesk response time - apologies if you did not get a response within 24 business hours today. Please expect a faster response time on all future support inquiries. Hope everyone had a happy Halloween!

October, 09 2015: Our postal system will be closed on Monday, October 12th for Thanksgiving Day. As a result, there will be no outgoing orders or incoming payments processed that day. The Helpdesk will be open. Thank you!

September, 04 2015: Our postal system will be closed on Monday, September 7th for Labour Day. As a result, there will be no outgoing orders or incoming payments processed that day. The Helpdesk will be open. Thank you!

July 31, 2015: Our postal system will be closed on Monday, August 3rd for BC Day. As a result, there will be no outgoing orders or incoming payments processed that day. The Helpdesk will be open. Thank you!

June 29, 2015: Our postal system will be closed on Wednesday, July 1st for Canada Day. As a result, there will be no outgoing orders or incoming payments processed that day. The Helpdesk will be open. Thank you!

June 08 2015: As a thank you to our loyal members, we'd like introduce the Budmail Rewards Program: starting June 09 2015, earn 2% cash-back in store credit when you order $350 (excluding shipping) or more of product(s). Cash-back credit is issued upon the order being sent.

June 05 2015: Tracking number delay improvement: In certain circumstances some of you may have experienced a delay greater than 24 business hours to receive your tracking number. We have made improvements to make sure you get your tracking number the same day, or at the latest, within 24 business hours after the order has been shipped.

May 15, 2015: Our postal system will be closed on Monday, May 18th for Victoria Day. As a result, there will be no outgoing orders or incoming payments processed that day. The Helpdesk will be open. Thank you!

April 21, 2015: The winners of the 420 give-away have been drawn! Congratulations to: David from Quebec (1st Prize), Becky from Nunavut (2nd Prize) and Damon from Ontario! A comment has been placed in your order with instructions on how to claim the credit. Thanks everyone for their participation! Hope everyone had a safe and happy 420! Winners were chosen using random.org true randomness tool.

April 16, 2015: Some members may have experienced a delay in us confirming receipt of your payment this week. Apologies! Please expect a speedier service moving forward.

April 01, 2015: 420 Promo! Every order placed from April 1st to April 20th will be entered to win: 1st Prize: $500 Credit, 2nd Prize: $250 Credit, 3rd Prize: $100 Credit. Winners will be drawn April 21st. Good luck to all!

April 01, 2015: Our postal system will be closed on Good Friday (April 3rd) and Easter Monday (April 6th). As a result, there will be no outgoing orders or incoming payments processed those days. The Helpdesk will be open. Thank you, and happy Easter!

February 06, 2015: Our postal system will be closed because of Family Day (Provincial Holiday) on Monday, February 9th. As a result, there will be no outgoing orders or incoming payments processed that day. The Helpdesk will be open. Thank you!

January 05, 2015: Budmail is now fully OPEN from the Holiday closure. Happy New Year! We look forward to serving you in 2015!!

December 21, 2014: As per Budmail's Holiday Schedule, outgoing shipments for new orders are now closed and will resume starting January 5th 2015. Orders placed and payments received from December 20th to January 4th will be put in advanced queue for processing starting January 5th 2015.

December 09, 2014: Just a friendly reminder that the postal system is typically slightly slower this time of year, so please allow for an extra business day from order placed to received. Most members may not even notice, but for those who do, we appreciate your patience .

November 28, 2014: We've just released our annual Holiday Schedule. Get your payments in before December 19th! Please read the Holiday Schedule for more information.

November 24, 2014: Some members may have experienced a blank white page when visiting their My Account section over the weekend. This bug has been fixed. Apologies for the inconvenience.

November 21, 2014: The free shipping on Bitcoin orders promotion will expire on December 1st 2014. Get it while it's hot!

November 18, 2014: New Feature: Helpdesk single-signon (SSO). When you log into the main site, you are simultaneously logged into your Helpdesk account. This provides easier access to support.

November 10, 2014: Our postal system will be closed because of Remembrance Day on Tuesday, November 11th. As a result, there will be no outgoing orders shipped that day. Payment processing and the Helpdesk will both be active. Lest we forget.

October 31, 2014: HAPPY HALLOWEEN! Budmail wishes all its members a safe and Happy Halloween! [SINGING] he did the mash ... he did the monster mash ...

October 10, 2014: Our postal system will be closed because of Thanksgiving on Monday, October 13th. As a result, there will be no outgoing or incoming orders or payments processed that day. The Helpdesk will be open. Thank you!

October 08, 2014: New privacy feature! All address data is stored encrypted to further ensure your privacy.

August 29, 2014: Our postal system will be closed because of Labour Day on Monday, September 1st. As a result, there will be no outgoing or incoming orders or payments processed that day. The Helpdesk will be open. Thank you!

August 25, 2014: We've made some improvements to our Bitcoin checkout process. For those who were having issues with it last week, our apologies. Please provide feedback on the Helpdesk if you encounter any issues when checking out with Bitcoin. Thank you!

August 12, 2014: After 3 hours of down-time, our site is back online! Thanks for your patience. The down-time will have no effect on order/payment processing.

August 05, 2014: The holiday this past Monday has created a slight back-log. Most will experience normal payment and order processing times, but for those who do not, thank you for your patience in advanced.

August 01, 2014: Our postal system will be closed because of BC Day on Monday, August 4th 2014. As a result, there will be no outgoing or incoming orders or payments processed that day. The Helpdesk will be open. Thank you!

August 01, 2014: We've added Email Money Transfer (a.k.a instant payment) as a payment option! For more information see the Payment Options page.

June 27, 2014: Happy Canada Day! Please note we will not be answering tickets on the BM Helpdesk until Wednesday, July 2nd. Thanks for your patience!

June 21, 2014: Summer has arrived! Effective today, enjoy up to 27% off all buds!

June 18, 2014: The latest Falcon deal has landed: Premium Arjan's Haze now available at very sharp pricing!

April 30, 2014: Bitcoin is now available as a payment option! Bitcoin gives you the option of paying for your order instantly! As an added incentive, all Bitcoin orders over $100 get FREE SHIPPING. For more information, see the Bitcoin section of the Payment Options page.

February 21, 2014: Our Premier Line selection(s) are now 15% off!

February 07, 2014: Budmail will be closed on Monday, February 10th 2014 for Family Day (Provincial Holiday).

February 02, 2014: Kung hei fat choi! We've removed the $5 ATM Card payment method fee!

December 30, 2013: We will be closed December 31st and January 1st. Happy New Year!

December 23, 2013: We're pleased to announce Money Orders have been enabled as a payment option.

-- More historical items can be found on our Community Forum --